Welcome to Aurlar, where we take lingerie seriously, but we don't take ourselves too seriously! We're here to make sure you feel amazing in every purchase. Our returns and exchanges policy is designed to keep your lingerie drawer happy and your heart dancing.
1. Fit Guarantee: The Perfect Fit, Always
At Aurlar, we're all about the perfect fit. If you're not in love with how your lingerie feels on you, we'll exchange it for a different size, no questions asked. After all, a bra that doesn't fit is like a puzzle piece that just doesn't fit right.
2. Returns: Love it or Leave it
Sometimes, despite our best efforts, not every piece of lingerie is destined to be your soulmate. If your purchase doesn't make you feel fabulous, you can return it within 30 days of receiving your order. We'll refund your money faster than you can say, "I need a new set of bra."
3. Hygiene Matters: Keep it Fresh
Lingerie is an intimate affair, so for hygiene reasons, we can only accept returns or exchanges if the items are unworn, unwashed, with tags and in their original packaging. We want your lingerie to be as fresh as your confidence when you wear it.
4. Damage Control: Quality is Our Priority
We work tirelessly to ensure the highest quality lingerie reaches your doorstep. However, if you receive a damaged item, don't fret! Contact our friendly customer support team, and they'll help you resolve the issue faster than you can say, "Oops, I caught it on a doorknob."
5. Exchange Heaven: Swap 'n' Sizzle
If you've had a change of heart and prefer another piece from our collection, we'll be thrilled to exchange it for you. Just let us know what you'd like to swap it for, and we'll make it happen.
6. Free Returns: Zero Drama, Zilch Time Needed
We believe in zero drama when it comes to returns. Just request for a return and we'll provide you with simple instructions so you can send back those pieces that didn't make the cut.
7. International Love: Worldwide Returns
Aurlar knows no borders, and neither does our love for our customers. If you're outside the United States, the return process is just as smooth.
8. How to Get the Ball Rolling
To initiate a return or exchange, simply visit your Aurlar account, select the order you'd like to return or exchange, and follow the easy-peasy instructions. Or, if you prefer the human touch, reach out to our Customer Delight team, and they'll guide you through the process, making it as enjoyable as picking out a new pair of lingerie.
So there you have it, the Aurlar Returns & Exchanges Policy. We want to make your shopping experience as smooth as satin and as fun as lace – because when you're confident and comfortable, you're ready to conquer the world. So, go ahead, treat yourself to the finest lingerie, knowing that we've got your back(side) covered!